Originally Posted by
csteen85 I am a brand new Blackberry user. I switched from an original iPhone to a BB Bold 9000.
I am frustrated by a number of things, but I fear that I may be wrong on some of them (as in, maybe there is a solution that I am not aware of). I spend way too much time on this website trying to learn as much as I can, but I'm sure I've missed a bunch.
1) Lack of Mac Support. Windows/iPhone users never had a problem syncing their devices with their PC's - even from the first model. In one week, I've had to upgrade my Mac OS, just so I could install the BB Desktop Manager. Considering my MacBook is only 3 years old (one year older than my iPhone was), I find it absurd that by RIM's standards, my Macbook was too out-of-date to make software for.
2) No OFFICIAL BB OS 5.0 release (through my AT&T carrier) for my BB Bold 9000. Really? Even if I downloaded an unofficial version for my Bold, I wouldn't be able to get it onto my device, because I am on a Mac.
* The reason I find this totally crazy is because I just bought my Bold 9000 (in white) from AT&T this week for $150 (pre-mail-in-rebate). I should not be buying a $150 phone and finding out that it technically is not running on the most recent OS ALREADY.
3) Loooong reboots (which drain the battery). God forbid I try to download/install an app OTA while I'm at work. I can have a full battery and download BBM to update and 15 minutes later, after my phone has (mandatorily) rebooted itself, I am down 1 1/2 to 2 battery bars, PLUS 10 minutes of my life waiting for it.
4) Poor call audio. I don't know if this is just me, but if I'm on the phone with someone and I am speaking and she tries to speak, there is a weird audio distortion that happens. I can't really explain it, but it's almost as though two people can't talk at the same time. Again, this could just be me.
5) Supplied themes/customization. I can't believe that my Bold came with TWO pre-installed Themes. Maybe it was just because there is only 1 gb of memory on-board, but it doesn't give you any idea of how much a BB can be personalized. And I wanted to make my own theme, but cannot because I am a Mac user.
6) iTunes music not playable on BB. Again, maybe I'm missing something, but it seems that any music I've downloaded from iTunes is protected and can't play on my Blackberry? Maybe this is more of an issue to discuss with iTunes, but I paid for that music - how can I not play it on a Blackberry device?
7) Inability to set multiple alarms. I am only able to set one per day through the alarm clock function. I need two alarms per day. One to wake me up and one to remind me to take my multivitamin later in the day. But I am only able to set one. Is this true?
I actually love my Blackberry. It's so beautiful to look at, I don't want to put a case on it and I have a MUCH easier time talking/texting/typing on it. It's great in those ways, but the lack of Mac support seems unnecessarily stubborn and regressive on RIM's part. I almost feel insulted. Mac users are a HUGE market who care deeply about the technology in their lives. If we so choose to adopt a Blackberry, we should be given equal treatment and the ability to keep it up to date via whichever computer OS/platform we choose to use. I believe this is sort of what discrimination might feel like.
Another issue I have is not with RIM, but with AT&T. They are not upfront about any compatibility issues Mac users may experience while trying to integrate a Blackberry into their lives. I specifically asked my AT&T rep about this and he gave me misinformation. He also said AT&T charges a 10% restocking fee if you were to return the device. From that statement alone, I probably should never have purchased the Bold from AT&T.
I hope these issues are resolved soon and if I happen to be misinformed on any of them, please correct me.
Thank you to all of the very informed and helpful people here. You've made my BB conversion experience that much more bearable.