1. CrackBerry Question's Avatar
    my battery drained last week and the phone wouldn't work, only red light flashing for 2 days. i kick started it and it worked for a day. Now i want to back up my data and the phone doesn't boot, only red light flashing and blackberry showing then it goes off. Pls. help, i need my data.

    If i update the OS will i lose my data?
    can i back up my data remotely or restore the phone without losing my data
    08-15-15 04:36 PM
  2. jaydee5799's Avatar
    if you update you will lose your data. If you can't get the phone to boot, there is no way to save your data.
    Sorry.

    Unless you have your contacts in gmail or yahoo or outlook and all your photos and vids on an sd card, you won't be getting anything from the phone.
    08-15-15 07:20 PM

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