1. toxik shock's Avatar
    Never posted on here before, excuse my ignorance if I've posted this in the wrong forum

    So here's the story

    I'm running the Blackberry tour w the latest update software 5

    Was fwd a mms message from my bf who has a standard cellphone, all it was was a song. Played the song... which was a silly "I've got the clap and I'm giving it to you!" nonsense. Ha ha, very funny. Deleted it. And ever since then my phone will randomly play the stupid clap song. The breakdown:

    It plays after I hang up a call or miss a call
    Also it plays after I receive a message.
    The phone is on vibrate, still plays
    Regular ringtone, message noises still play if sound is on
    The song is not saved on my phone
    the originating message is deleted
    there's no running applications
    I've tried pulling battery to no luck

    I really dont get it! I work tech/customer service for a cellular company and I've never heard of anything like this before.

    I haven't tried a wipe yet, thats my next line of defense but I'm never endingly curious as to how this is happening and whats causing this.
    I'll wipe and test and see if it still happens.. then restore my info with desktop manager and test again.. I'll keep you folks updated

    But really. wtf. someone gave my phone the clap and it wont go away
    04-15-10 03:40 PM
  2. jeffh's Avatar
    What you are experiencing is one of the documented bugs of OS 5.0.0.591 as released by Verizon. The only cure at this time is to install a different version.
    04-15-10 03:42 PM
  3. John Yester's Avatar
    Might want to update you device info... Says your on a 8330

    And as Jeff mentioned. downgrade for now.....
    04-15-10 03:44 PM
  4. toxik shock's Avatar
    hahah ok..

    how ironic it had to be the stupid clap song

    and yes, I just realized I'm outdated

    Thanks guys!
    04-15-10 03:47 PM
  5. msjill77's Avatar
    My Tour just started doing this exact same thing after I opened a Cinco de Mayo attachment. Arghhh, now I have mariachi music that magically comes on when it wants (pretty much the exact as Toxik Shock described). What version do we need to upgrade/downgrade too?
    05-07-10 12:20 AM
  6. Motorcycle Mama's Avatar
    Look in the Tour forum section and you will find TONS of information about the methods to correct this issue.
    05-07-10 05:53 AM
  7. MrObvious's Avatar
    Just find the .643 leak.
    05-07-10 03:44 PM
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