Mic in key2 not working

So the secondary Mic used for speaker phone in BBM and video recording is super weak and makes speaker phone useless unless you are making a cell call. The cell call speaker phone is great but on voip or video anything over 5ft is inaudible .
25 polite emails with BlackBerry help and they suggest returning it. It has to be a software issue? Try your key 2 and see of sound is low when making Vida or voip calls.

yep I am experiencing the same issue with my new key2. It has few issues that bothers me but not being able to video chat properly is a deal breaker for me no matter how much I love having a keyboard. Please fix it Blackberry!!!

Originally Posted by Jake Wright2

So the secondary Mic used for speaker phone in BBM and video recording is super weak and makes speaker phone useless unless you are making a cell call. The cell call speaker phone is great but on voip or video anything over 5ft is inaudible .
25 polite emails with BlackBerry help and they suggest returning it. It has to be a software issue? Try your key 2 and see of sound is low when making Vida or voip calls.

Try enabling the "Phone" permission on all those apps giving you problems and see if that fixes it.