[mookie_jones]

I have a bb 8830 and i installed the new desktop software 4.3 last week and It isnt showing the media manager icon for me. I had the option selected and have uninstalled several times in attempt of resolving this issue.

any ideas?

[berrywhite]

Where are you trying to DL it from?

[mookie_jones]

hmm i believe the blackberry website through blackberry cool

[rrrebo]

You need to completely remove it, reinstall 4.2, then install 4.3 directly over top of it. 4.3 uses the Media Manager files from the 4.2 install, apparently. I did this, and it worked like a charm. Learn from my mistake.