1. panther mom's Avatar
    I bought a new 8320 from a friend never been used but it is locked. She told me I need to download a blank IT policy how do I do that?
    10-31-10 10:29 AM
  2. amazinglygraceless's Avatar
    An IT policy does not matter in terms of locked or unlocked.

    Are you trying to use the phone on a carrier other than the one the phone is
    branded to? If so, all you need is an unlock code (free from the carrier or paid from
    various vendors)
    10-31-10 10:50 AM
  3. 2_Fabulous's Avatar
    It depends what kind of locked you are talking about... you may need do a password reset which can be done by the carrier, locked because of a bad ESN, or stated below you want to use it on a different carrier than which it is originally meant for..... For any of these you wouldn't need to download a blank IT policy.
    10-31-10 12:21 PM
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