1. alexsupertramp's Avatar
    This is more of a non-blackberry question, but our corporate email setup is unique. We provide pop/imap service over the internet, but not smtp. If a user has a blackberry this is not a problem because blackberry provides it's own proprietary smtp service. As far as I know, they are the only ones that do this.

    My question is, is there any risk in using a 3rd party smtp service to send out our company emails if a user has a non blackbery smartphone? Like gmail, or a users home intnernet account? My concern is that the smtp domain will not match up with the email address domain and the emails will get flagged as spam, or worse, our domain will get blacklisted on some spam lists out there. I assume blackberry emails are not treated as such because they are a known smtp alias.

    Thanks in advance
    04-01-10 03:36 PM
  2. cavingjan's Avatar
    That is a typical set up. One thing I have noticed is that some spam filters will catch that configuration as spam due to the ip address not matching the domain of the return address. Not all that common anymore but it does happen.
    04-01-10 03:44 PM
  3. alexsupertramp's Avatar
    i wonder if there are any smtp services that you can pay for to mitigate the possibility of getting tagged as spam. or maybe some are less likely to get tagged than others? thanks for responding.
    04-01-10 03:48 PM