1. girlieonthelake's Avatar
    I did an upgrade to my phone about a week ago and now I have lost all my pictures, videos, ringtones and SMS tones. Even the pre-downloaded ringtones that came with the phone are gone and have been replaced with, not as many, very boring ringtones and sounds. Has someone else experienced this too? Is there a fix to this that I am unaware of? I had the most precious pics and videos of the kids on there. Please help me. I MISS ALL MY RINGTONES!!!!!! I had TONS downloaded.... You trust that the upgrades are going to add more fun features and correct a problem here and there but you never expect to lose everything.

    HELP!!!!!
    02-15-11 03:54 PM
  2. theitfactor's Avatar
    What version did you upgrade to? You can try restoring your most recent backup before you installed the new version.
    02-15-11 04:07 PM
  3. exelant's Avatar
    It won't help for the one's you lost, but in the future, save the ringtones you download to your media card.
    02-15-11 08:44 PM
  4. girlieonthelake's Avatar
    I thought I had been saving everything to my card. How can I check to make sure I am now?

    Kristin
    02-18-11 03:48 PM
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