1. anjumaziz's Avatar
    As I had forgotten the password of my BlackBerry. Id..went for the option of reset
    Unfortunately I have not configured the BlackBerry mail Id onto my hub of z30 as I used to just use it for my purchase of apps.

    Now the issue is..how can I access the mail as I get the message the reset details are sent to your mail id.

    Appreciate help

    Aziz ..... Z30
    08-14-14 06:08 AM
  2. Craigash's Avatar
    The Password recovery email, is not sent to the email account on your BlackBerry, for security reasons, it is sent to your main email account, which you'll need to access using a PC/Laptop.


    Posted via CB10
    08-14-14 08:04 AM
  3. anjumaziz's Avatar
    Tried even login thru laptop still unable
    As I have not received any of reset link to my main id...also the message when I try to login to the Blackberry's id site takes me to the same process and says the mail is sent

    Aziz ..... Z30
    08-14-14 09:16 AM
  4. Craigash's Avatar
    If you are having trouble with your BlackBerry ID. Use this link wws.bbid.com to help reset it.

    The email BlackBerry sends you, will go to the main email account of the email address you use in the BlackBerry ID. If it's not in your inbox. Check the junk mail inbox etc etc.

    Posted via CB10
    08-14-14 09:58 AM

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