1. Terryresa's Avatar
    I searched the forum, but could not find any hep for my specific issue. I have a Blackberry 8520 from t-mobile, currently unlocked with ATT SIM. I did not have the Data plan when I first purchased it, so I set the browser to wifi/hotspot by default. I have recently signed up for the Data plan, and upon going into the browser options to set the browser back to web2go or using the data connection, the ONLY option is Hotspot Browser, and I can't change it, so I am unable to access webpages etc unless I currently have a wifi signal available. My OS is 4.6, and I do not subscribe to any Blackberry specific services, just phone text and data on ATT network. ANy suggestions would be helpful. This is my first Blackberry that I actually used for internet, and I thought I had it figured out until this happened. I don't remember changing anything else besides setting the browser to hotspot, so I don't think I accidently deleted the other options or if thats even possible??


    Thanks in advance for all of your Blackberry wisdom concerning this issue!


    Please let me know if you need any other info to answer the question that I may have failed to mention.

    Thanks!
    Last edited by Terryresa; 06-08-10 at 02:48 PM.
    06-08-10 02:09 PM
  2. Laura Knotek's Avatar
    You cannot use the Internet browser unless you get a BlackBerry data plan (BIS). Generic data plans do not work.

    Posted from my BlackBerry using BerryBlab
    06-08-10 03:40 PM
  3. Terryresa's Avatar
    You cannot use the Internet browser unless you get a BlackBerry data plan (BIS). Generic data plans do not work.

    Posted from my BlackBerry using BerryBlab

    If this is the case then why was the option there before I chose the wifi browser, and I could switch back and forth? Its just gone all of the sudden when I tried to switch back.
    06-08-10 03:55 PM
  4. papped's Avatar
    Even if the option was there it didn't really matter, since "internet browser" has to go through BIS, which you never had.
    06-08-10 04:21 PM
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