1. Sooperstar's Avatar
    My girlfrien's uncle's Internet is not working. He took it into a phone shop today and they said that the problem was related to the fact that the 'gprs' in the top right of the screen is in lower case instead of upper case. They were unable to sort it for him though. Any ideas?
    03-31-12 04:05 PM
  2. Laura Knotek's Avatar
    Does he have a BlackBerry data plan (BIS)? He needs one in order to use the browser. He needs to contact his provider and add it.
    03-31-12 04:18 PM
  3. Sooperstar's Avatar
    Does he have a BlackBerry data plan (BIS)? He needs one in order to use the browser. He needs to contact his provider and add it.
    He has had the phone for some time and it was always working. Had just randomly stopped in the last few days.
    03-31-12 04:25 PM
  4. Laura Knotek's Avatar
    Has he resent his service books?
    03-31-12 04:50 PM
  5. albee 1's Avatar
    Has he rebooted or battery pulled lately?
    03-31-12 07:39 PM
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