Installing Desktop Software error

I have a BB 8530 through Sprint. I have tried to install the desktop software onto my laptop twice. Once with the CD that was provided and again from BB's website. I was given the same error message both times.

"an error occurred while downloading the file http://saturn.installshield.com/is/p.../microsoft.net framework 2.0 sp2.prq"

Anyone know what this error is and how I can correct it? I am trying to install music via the media manager to my smart phone.

Thanks in advance!
-Mike

Did you try rebooting your computer first?

Posted from my CrackBerry at wapforums.crackberry.com

Originally Posted by ESN

Did you try rebooting your computer first?

Posted from my CrackBerry at wapforums.crackberry.com

Tried it. Didnt work.

:mad:

Can you give more of a description on the error message?