1. bap3221's Avatar
    It went up to 96% in 2 days. And stuck at 99% for 2 days. This is ridiculous.

    I just pressed a whole bunch of buttons and it reset the classic, just to start back from 0%
    10-07-15 08:21 PM
  2. thecsman's Avatar
    Do a factory OS load using BlackBerry Link.

    1. Turn phone off.
    2. Plug into computer running BlackBerry Link.
    3. Select to reload software in phone.

    This process shouldn't take more than an hour. The longest time is spent on downloading the OS software from the Internet.

    Posted via CB10
  3. thecsman's Avatar
    Do a factory OS load using BlackBerry Link.

    1. Turn phone off.
    2. Plug into computer running BlackBerry Link.
    3. Select to reload software in phone.

    This process shouldn't take more than an hour. The longest time is spent on downloading the OS software from the Internet.

    Posted via CB10
    10-07-15 08:41 PM
  4. BBUniq01's Avatar
    Do a factory OS load using BlackBerry Link.

    1. Turn phone off.
    2. Plug into computer running BlackBerry Link.
    3. Select to reload software in phone.

    This process shouldn't take more than an hour. The longest time is spent on downloading the OS software from the Internet.

    Posted via CB10
    Happened to me and I reloaded using Link. Just have to be patient to "catch" the phone to connect with Link. U will also probably get an error code.

    Posted via Classic
    10-08-15 07:20 AM
  5. moody's Avatar
    THANK YOU!!!!! This seems to be working! Keeping fingers crossed but the LED is green now and Link is showing progress. I will report back when finished.

    Passport & Z30 & Q10 Can't imagine life without Blackberry
    Last edited by moody; 10-10-15 at 06:07 PM.
    10-10-15 05:20 PM
  6. moody's Avatar
    Happy to report this worked and took less that 45 min start to finish.


    Passport & Z30 & Q10 Can't imagine life without Blackberry
    10-10-15 06:07 PM

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