I am not sure if my OS update is going well PLEASE help!
I am using app loader to update my OS. I am on the next to the last step Wait for device installation (could take up to 30 min). It has been 30 mins now and I watched as the loading bar made it across the bb screen, I stepped out of the room and when I came back the screen was black and the led was off. The loading bar on the computer screen seems to be stuck at almost a quarter of the way across and the computer doesn't seem to being doing anything. This is the first time I have updated my 9700 and I am not very knowledgable about upgrading the OS. I am very worried and any advise would be helpful. Thank you so much!