1. EZ2LOOKATASIAN's Avatar
    I am not tech savvy, I need an easy solution. Thank you
    12-17-19 01:06 PM
  2. conite's Avatar
    I am not tech savvy, I need an easy solution. Thank you
    Not on device storage, no.

    If they were on the SD card, then yes.
    12-17-19 01:52 PM
  3. RoseBud68's Avatar
    Your S.O.L ...
    12-17-19 04:11 PM
  4. Dunt Dunt Dunt's Avatar
    Were they backed up to the cloud? Might find them in Google Drive still.
    12-17-19 04:18 PM
  5. EZ2LOOKATASIAN's Avatar
    The files were on a SD card, and it wasn’t backed up to a cloud.
    12-17-19 10:40 PM
  6. conite's Avatar
    The files were on a SD card, and it wasn’t backed up to a cloud.
    There are many PC-based tools to recover files. Insert your SD card in your computer, and give it a try.
    12-18-19 04:38 AM
  7. Chuck Finley69's Avatar
    OP - Regardless of the outcome, if you can’t figure it out per your “not tech savvy” quote, have someone help you to learn backing up to cloud for your protection and sanity.
    12-18-19 08:43 AM
  8. Dunt Dunt Dunt's Avatar
    And don't allow Windows to do any formatting... or do much of anything with the card but let one of the recovery utilities to scan and recover. And writing of new data is going to overwrite your files.

    You didn't encrypt your SD Card did you?
    12-18-19 09:13 AM
  9. Crusader03's Avatar
    I wasn't aware the K2 was able to encrypt the SD card. How do you do that? My Passport has the option in settings but never saw it on my K1 or K2.

    Posted via my Passport
    12-18-19 05:23 PM
  10. Troy Tiscareno's Avatar
    I wasn't aware the K2 was able to encrypt the SD card. How do you do that? My Passport has the option in settings but never saw it on my K1 or K2.
    All recent versions of Android have come with storage encryption turned on by default for internal storage, but external storage is up to the OEM. BB doesn't allow the SD card to be manually encrypted, it's only encrypted when used as Adoptable Storage (which isn't recommended), as it then becomes part of the internal storage pool. If left on Removable Storage (as is recommended), it is not encrypted, which is why there's a good chance a recovery tool can recover the data for the OP. Had it been encrypted, the second it was deleted, it would have been gone forever.
    12-18-19 05:57 PM
  11. Crusader03's Avatar
    Ah Ok. That's what I thought.

    Posted via my Passport
    12-18-19 06:01 PM

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