1. ulric-gc's Avatar
    Someone is having de same problem???? I use active sync with a gsuite account on a blackberry keyone
    01-19-18 01:17 AM
  2. Bla1ze's Avatar
    Do you get any error messages or anything to indicate what the issue might be?
    01-19-18 11:59 AM
  3. ulric-gc's Avatar
    No, all looks normal, but the attached data does not even appear in the mail, only happens with active sync, with imap the mail works fine, the problem is i need activesync for sync my contacts too and my send emails with microsoft outlook
    01-19-18 11:23 PM
  4. Axelfpl's Avatar
    No, all looks normal, but the attached data does not even appear in the mail, only happens with active sync, with imap the mail works fine, the problem is i need activesync for sync my contacts too and my send emails with microsoft outlook
    The same issue here. K1Black at now and Priv earlier. Generally all is working fine but not Hub.
    I would believe that it is mainly reffered to outlook365 but there I days with similar issues with gmail account as well.
    03-06-18 08:47 AM
  5. ulric-gc's Avatar
    I have 2 email accounts, one for personal (live imap, no problems with this) and business (g suite) i delete the account (gsuite) and let the Hub configure it self, only put the user and password, after that the Hub configure your account with imap protocol and then use the auto CCO on the configuration of the account
    03-10-18 08:05 AM
  6. dualpassport's Avatar
    My wife has the same problem, of not beings able to open attachments, with a 365 account, using her K1

    Posted via CB10
    03-10-18 09:03 AM
  7. Mormolis's Avatar
    Same issue on Priv. It's very annoying because it also does not allow emails to leave. Workaday is to save the email as a draft and then use the command send. But it makes the Hub useless. Work from Gmail app but it's substandard...
    03-16-18 04:27 PM
  8. ZX14R Pilot's Avatar
    Mine has been fine until today and I started experiencing the same issues. Also an exchange active sync account

    When did you notice yours acting up?
    03-16-18 05:14 PM
  9. Mormolis's Avatar
    Same issue on Priv. It's very annoying because it also does not allow emails to leave. Workaround is to save the email as a draft and then use the command send. But it makes the Hub useless. Work from Gmail app but it's substandard...
    03-16-18 05:42 PM
  10. jjwbhca's Avatar
    No help whatsoever on this website for a problem that has been going on for months now. Is there a fix??? This is completely unacceptable.
    03-21-18 03:27 AM

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