1. iamjoel5's Avatar
    any ideas?
    07-01-08 08:20 PM
  2. bbsadaj's Avatar
    Try sending service books

    Posted from my CrackBerry at wapforums.crackberry.com
    07-01-08 08:31 PM
  3. Online's Avatar
    Ya I would resend your service books. It is working for me.
    07-01-08 08:33 PM
  4. iamjoel5's Avatar
    how do i do that?
    07-01-08 08:36 PM
  5. Online's Avatar
    how do i do that?
    You log into the BIS website. You see a option on the left to resend your service books.
    07-01-08 08:39 PM
  6. Rob129's Avatar
    I did the resend service book with no luck. Do you think it might have something to do with the empower email viewer that I had installed?
    07-01-08 08:52 PM
  7. FX's Avatar
    Like me it could be that ATT doesn't have 2.5 BIS available yet. I'm waiting for Sprint to update.
    07-01-08 09:02 PM
  8. iamjoel5's Avatar
    yes i have AT&T...and some reason i have no idea wut my username is but i know my pass. Doesnt make sense so frustrating. I called and they're doing it now...but if u say they dont have 2.5 yet
    07-01-08 09:06 PM
  9. Mich321's Avatar
    Like me it could be that ATT doesn't have 2.5 BIS available yet. I'm waiting for Sprint to update.
    I'm running .46 on my AT&T Curve and my email is coming through in HTML format. Try sending service books from your device.
    07-01-08 09:07 PM
  10. iamjoel5's Avatar
    Ok i sent service books and still nothing.

    Just to be sure, will I be able to view them in my Inbox? or must i open browser or Opera or where will i view them as HTML?
    07-01-08 09:21 PM
  11. Mich321's Avatar
    Ok i sent service books and still nothing.

    Just to be sure, will I be able to view them in my Inbox? or must i open browser or Opera or where will i view them as HTML?
    Yes, in your inbox. Did you try a battery pull?
    07-01-08 09:24 PM
  12. iamjoel5's Avatar
    No, but i have previously. Im talking with ATT tech support right now...they're telling me it's not compatible yet. Im on hold i need to tell him i know others who are using it with with no probs AND with exact same phone
    07-01-08 09:32 PM
  13. John Yester's Avatar
    uhh duh it's still beta.....


    Also with service books sent and battery pulls done.. you will not see html email until your message options say html (yes) and also any NEW mail comes in. old mail will not convert since it ran thru the RIM server before hand....
    07-01-08 10:02 PM
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