1. djbtm's Avatar
    so the other day i jumped the gun and installed 7.1 on my 9900 without backing it up first. After trying desktop manager to update my phone i got the jvm 507 error and it ended up bricking my berry. So i lost all my data on my phone, heres what i need help with i have backups from loader which will work for me (week or two old) but how do i use them to restore my blackberry? Please please please help as this is 4-5 years of building my profiles, emails etc.
    thank you in advance
    11-29-11 01:58 AM
  2. djbtm's Avatar
    oh and the files are a BBB file
    11-29-11 02:01 AM
  3. homer1475's Avatar
    Open desktop manager, once your BB is connected in the upper corner choose device then restore and choose the backup file. This will load all your settings and emails back onto the device.
    11-29-11 07:34 AM
  4. djbtm's Avatar
    never worked the file doesnt show up
    11-29-11 04:25 PM
  5. Mecca EL's Avatar
    Loader backups are stored in the documents fold. Open DM, click "device" then "restore". When that window opens you'll see DM's backup list, right below that you should see a "change" tab. Click that, and redirect it to your "document" folder. You should now see the back up that apploader made, with a .bbb suffix
    11-29-11 10:55 PM