1. CrackBerry Question's Avatar
    My situation....left a previous employer, device is mine to keep. Company does a remote purge of the device. This purge initialized a restart bringing me to the screen where I need my BB Username and Password. Now my Email was from work, no longer exists. Password and security questions created by the Admin team and I have no idea what they are. Is there a process or somebody I can contact that can resolve this (I can prove ownership of the device)
    12-24-15 08:37 PM
  2. matthewkuhl's Avatar
    Create a new one
    12-24-15 09:48 PM
  3. baarn's Avatar
    It doesn't have to be a working email address, it just has to be the one used as the BBID (or BES equivalent) username and corresponding password. Your former employer's admin team must know this if they set it up for you. Contact them.
    jope28 likes this.
    12-26-15 11:24 AM

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