[arotola sunday]

I put my phone in my pocket while am on the road walking, for me to bring it out and operate it i found that it as already operate itself and it entered the password many while i did not know, since then have trying to open it not opening, i try rebooting it, it's not working, and i try flashing it's ask me my bbid and password i insert it, it still don't work up till now please i someone to help me out.

[Dunt Dunt Dunt]

Did you buy this phone new or used?

Can you use your BBID and Password on the BlackBerry Protect website?

[RoseBud68]

Im sure they bought it used and is now stuck with a paper weight......