1. CrackBerry Question's Avatar
    I tried switching on my BB10 and got that error code 0005. I've downloaded the BB link but each time I try to connect my Q10 to the PC with the USB, its not picking up the device. Please help
    07-24-15 02:12 AM
  2. MobileMadness002's Avatar
    I tried switching on my BB10 and got that error code 0005. I've downloaded the BB link but each time I try to connect my Q10 to the PC with the USB, its not picking up the device. Please help
    KB34545-BlackBerry 10 smartphone will not startup and displays an image with a link to www.bberror.com

    Specifically,

    Cause
    One of the following applies:

    0001 / 0002 - The installed BlackBerry 10 OS version is not supported on the device.
    0003 - A critical error was encountered while loading the BlackBerry 10 OS.
    0004 - The installed radio software is not supported on the device.
    0005 - The installed radio software is missing or invalid.
    0015 / 0016 / 0017 - A fatal file system error was encountered.

    Resolution
    Reload the BlackBerry 10 OS. See KB34045 for steps.

    If the Blackberry 10 OS cannot be reloaded or displays the same symptoms after the reload has been completed, bring the device to your place of purchase for service.
  3. vergiove's Avatar
    Check BlackBerry KB. Did you try different cable or computer ? Try reconnect

    Posted via CB10
    07-24-15 05:39 AM
  4. MobileMadness002's Avatar
    I tried switching on my BB10 and got that error code 0005. I've downloaded the BB link but each time I try to connect my Q10 to the PC with the USB, its not picking up the device. Please help
    KB34545-BlackBerry 10 smartphone will not startup and displays an image with a link to www.bberror.com

    Specifically,

    Cause
    One of the following applies:

    0001 / 0002 - The installed BlackBerry 10 OS version is not supported on the device.
    0003 - A critical error was encountered while loading the BlackBerry 10 OS.
    0004 - The installed radio software is not supported on the device.
    0005 - The installed radio software is missing or invalid.
    0015 / 0016 / 0017 - A fatal file system error was encountered.

    Resolution
    Reload the BlackBerry 10 OS. See KB34045 for steps.

    If the Blackberry 10 OS cannot be reloaded or displays the same symptoms after the reload has been completed, bring the device to your place of purchase for service.
    07-24-15 08:17 AM

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