1. CrackBerry Question's Avatar
    I downloaded software to connect to a Mac, but it does not connect and my device does not show up on my Mac when connected via USB.
    03-30-16 12:14 PM
  2. Bla1ze's Avatar
    Which software did you download and which OS X version are you on?
    03-30-16 12:32 PM
  3. lumberjackguy's Avatar
    Are you trying to transfer files? You might need a media card and a media card reader, which you'd then connect to your mac and be able to do all the drag and dropping of files like you'd be able to do with a USB. There's another option with a download onto your computer and syncing it with your phone and getting the app set up on your phone, but it didn't work for me so I needed to use a media card reader.

    Posted via CB10
    03-30-16 11:17 PM
  4. Don Samuelson's Avatar
    I've noticed OSX El Capitan doesn't like BlackBerry Link. I've had this problem with trying to connect my Passport since upgrading OSX.

    Posted via CB10
    03-31-16 01:06 AM
  5. bakron1's Avatar
    I've noticed OSX El Capitan doesn't like BlackBerry Link. I've had this problem with trying to connect my Passport since upgrading OSX.

    Posted via CB10
    I have also had issues with El Capitan and Blackberry link and haven't been able to get the two to play nice. I am hoping the next Mac OS update fixes the issue.

    I have also had issues with MS Office 2011 crashing on a regular basis since I upgraded to El Capitan, but that's another issue all together.
    03-31-16 07:42 PM
  6. sorinv's Avatar
    I have a Macbook 12 inch. Blend and file transfer by USB work very well. Also with my son's older MacBook.
    However, if your phone is encrypted, you have to decrypt it first.
    Otherwise neither Blend nor USB transfer will allow you to actually view the file content.
    04-01-16 01:18 AM

Similar Threads

  1. Leap or Z30 - Which to buy?
    By Brianch85 in forum Ask a Question
    Replies: 20
    Last Post: 04-20-16, 03:49 PM
  2. Really Scared to Buy a Blackberry Mobile(Q10) in 2016...
    By Aman1007 in forum BlackBerry 10 OS
    Replies: 39
    Last Post: 04-02-16, 08:16 AM
  3. Buy From Carrier or BlackBerry Directly? Which Is Better?
    By NightShark in forum General BlackBerry Discussion
    Replies: 11
    Last Post: 03-30-16, 09:18 PM
  4. To glue or not to glue the lifting lcd screen
    By sesp9 in forum BlackBerry Passport
    Replies: 2
    Last Post: 03-30-16, 12:32 PM
  5. How to transfer contacts between folders on Q10?
    By CrackBerry Question in forum BlackBerry Q10
    Replies: 0
    Last Post: 03-30-16, 11:12 AM
LINK TO POST COPIED TO CLIPBOARD