1. jogofeio's Avatar
    In the past 60 days my Z30 has wiped a SanDisk Ultra 32GB media card twice. I lost all music and pictures. I just installed a class 10 64GB of the same brand to see if it happens on a different card. Has anyone ever experienced this or know of any cause/solutions? Thanks.
    07-28-15 08:52 AM
  2. chopachain's Avatar
    Never had this problem. Can't see how you gonna fix this without reloading OS with autoloader and definitely no restore. Format the media card in PC using fat32 file system just to be sure before you use it. Other than my suggestion I don't know.
    07-28-15 09:17 AM
  3. BerrySoul's Avatar
    Do a format to eXFAT using ur BlackBerry phone. It will need to download the drivers first.

      
    07-28-15 10:42 PM
  4. jogofeio's Avatar
    Sorry, I don't know what that means. Mind elaborating a bit more please?
    07-28-15 10:54 PM
  5. Prem WatsApp's Avatar
    There are tools to check the health of the card(s).
    Definitely run one if you have time.

    (h2wtest is one)

    But yes, OS reload seems inevitable if there is something messed up badly...


      "BBAndr10d Armageddon: Chenisys is uploading in 5,4,3..."  
    07-28-15 11:05 PM

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