07-26-08 11:24 AM
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  1. dre_rob85's Avatar
    I bought my blackberry (8100) on ebay and it came without blackberry messenger... I attempted to add it through the device manager and was unable to do so, i also tried addeing it from blackberry.com but nothing. I later carried it to a local dealer and they told me they can't do nething to help me... Is there neone out there that coud possibly help?
    Last edited by dre_rob85; 07-25-08 at 01:44 PM.
    07-25-08 01:39 PM
  2. scorpiodsu's Avatar
    Just download the device OS from your carriers website and install it. Should install with all original apps.
    07-25-08 01:43 PM
  3. amazinglygraceless's Avatar
    And to add to scorpiodsu's sound advice that site is


    Select this one: BlackBerry Handheld Software v4.2.1.179 (Multilanguage)
    07-25-08 01:45 PM
  4. dre_rob85's Avatar
    doing that will let you know how it turns out
    07-25-08 05:45 PM
  5. amazinglygraceless's Avatar
    doing that will let you know how it turns out
    Please do. And when you are in DM make sure you put a check in
    the BBM box. Oh and also attachment services (so you can read
    email attachments)

    Good Luck.
    07-25-08 05:47 PM
  6. Crucial_Xtreme's Avatar
    Sounds good. I'd like to hear the results. Also, have you have successfully upgraded, with the device plugged in: Open the DM> select the Backup/Restore function and back the device up and save it somewhere that you remember and is easy to get to. It's always good to back up your device once a week or so, and definitely after a upgrade/downgrade & after you download a new application. GL.
    07-25-08 05:58 PM
  7. dre_rob85's Avatar
    didn't work it seems the phone has some kinda lock on it to prevent the updating of software...If so wat can i do?
    07-25-08 06:53 PM
  8. amazinglygraceless's Avatar
    What do you mean by "lock"
    And what version of DM are you using.
    07-25-08 06:59 PM
  9. dre_rob85's Avatar
    i tried uploading the software using device manager and it said that it was not meant for the device and i'm using device manager 4.5
    07-25-08 07:04 PM
  10. amazinglygraceless's Avatar
    These are going to be a dumb questions, but after you downloaded
    the file, did you install it?

    Is this phone branded to your carrier or unlocked from another carrier?

    And was it this what you d/led:

    Software For BlackBerry Pearl (TM) 8100 smartphone

    BlackBerry Handheld Software v4.2.1.179 (Multilanguage)

    Package Version:
    Consisting of:

    * Applications:
    * Software Platform:
    * File name: 8100M_PBr4.2.1_rel179_PL2.3.0.85_A4.2.1.108_F100_( Digicel).exe
    * File size: 73.27MB

    And although you should not have to, did you delete the vendor.xml file as the instructions detailed?
    Last edited by amazinglygraceless; 07-25-08 at 07:19 PM.
    07-25-08 07:16 PM
  11. dre_rob85's Avatar
    it is unlocked... yea thats the software i downloaded... no i didn't delete the vendor.xml... wat instructions are u referring to?
    07-25-08 07:39 PM
  12. amazinglygraceless's Avatar
    Sorry that was my fault. I forgot you were going directly
    to the carrier site.

    3. Locate the vendor.xml file and delete it. It's located in c:\program files\common files\research in motion\apploader
    07-25-08 07:48 PM
  13. dre_rob85's Avatar
    thanx... i found messenger now it says a fatal error occurred...
    07-25-08 07:52 PM
  14. amazinglygraceless's Avatar
    Close everything, restart your PC.
    While PC is rebooting take your battery out while
    the phone is on, leave out for 30 secs and put it back.

    When both are back up, try again.
    07-25-08 07:54 PM
  15. dre_rob85's Avatar
    i will try it and let u know wat happens
    07-25-08 08:09 PM
  16. dre_rob85's Avatar
    the error comes up again right in the middle of the connect to boot ROM process.
    07-25-08 08:15 PM
  17. dre_rob85's Avatar
    i tried it and it happened again right in the middle of the connect to boo ROM process
    07-25-08 08:21 PM
  18. amazinglygraceless's Avatar
    How much data do you have on the phone right now.
    07-25-08 08:31 PM
  19. dre_rob85's Avatar
    not much... its a new phone
    07-25-08 08:36 PM
  20. amazinglygraceless's Avatar
    OK, then first things first make a backup.
    And just out of curiosity, what carrier is the phone branded to.
    Last edited by amazinglygraceless; 07-25-08 at 08:40 PM.
    07-25-08 08:38 PM
  21. dre_rob85's Avatar
    it's branded to t mobile
    07-25-08 08:42 PM
  22. amazinglygraceless's Avatar
    Okay, d/l this. It is a 4.5 version. Install it and give
    it another go.

    Last edited by amazinglygraceless; 07-25-08 at 08:56 PM.
    07-25-08 08:51 PM
  23. Crucial_Xtreme's Avatar
    I may be a dumba** but take a look at this link and let me know what you see.

    BlackBerry - BlackBerry | Wireless Handheld Devices, Software & Services from Research In Motion (RIM)
    07-25-08 08:51 PM
  24. dre_rob85's Avatar
    Crucial_Xtreme it says No products selected.
    07-25-08 08:53 PM
  25. dre_rob85's Avatar
    amazinglygraceless there is no link...
    07-25-08 08:55 PM
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