1. elimanning10's Avatar
    Hello,

    I have incorrectly typed in my password more than 10 times. My keyboard setting were messed up and I guess I had Alpha lock on or ALT lock on.. Well the phone got wipped and now im back to out of the box factory settings.. What do I do to retrieve my calendar information/notes/contacts? Any way around this..

    I am operating on v4.5.0.186

    Thanks

    08-23-10 02:45 PM
  2. Reed McLay's Avatar
    You are out of luck. The purpose of password security is to protect the information on the device.

    If you have a prior backup or if you have upgrade the OS software, you can use Restore to replace the data. Check the directory Documents/My Documents for a file with the extension IPD.

    08-23-10 02:56 PM
  3. FF22's Avatar
    Personl/bis phone or corporate/bes phone? Do you either backup using Desktop manager (dm) or sync using it? Did you sync using google or one of the other similar services like yahoo?

    If you backed up or synced, then use those to restore. If nothing of the sort, you maybe out of luck.
    08-23-10 02:58 PM
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