Help with OWA email setup on BIS
I tried the directions here, http://forums.crackberry.com/f3/sett...ss-bis-208151/, but for some reason when I try to set up an account to manage my email settings it tells me my device is not accessible via the internet and I have to access BIS setup on my phone.
I am trying to set up my work email on my phone. They use OWA. I can access it via the web, and even via the browser on my phone. A friend got the account set up on his iPhone without contacting our IT dept, so there is no reason I should not be able to get it set up on my Storm2. However, it simply will not work. I go through the BIS setup on the phone and it always times out no matter what settings I use.
If I login via the web, I can see the following fields:
Mailbox Owner:
User-Agent:
Outlook Web Access experience:
User Language
User time zone
Exchange mailbox address:
Outlook Web Access host address:
Outlook Web Access version:
Outlook Web Access host name:
Client Access server name:
Exchange Client Access server .NET Framework version:
Client Access server operating system version:
Client Access server operating system language:
Microsoft Exchange Client Access server platform:
Mailbox server name:
Mailbox server Microsoft Exchange version:
Other Microsoft Exchange server roles currently installed on the Client Access server:
Authentication type associated with this Outlook Web Access session:
Public logon:
Public logon is set to "No", so is that what is causing the problem? I wouldn't think my friend with the iPhone would have a different setting on his, but maybe it was just a fluke?
Anyway, each of those fields is filled out above. What I need to know is what info from above to put into these fields on the BIS setup:
Outlook Web Access URL:
User Name:
Mailbox Name:
I tried all the obvious combos, and nothing works. Can anyone help? Our IT dept is too busy to be bothered.