1. kayz123's Avatar
    Heyy there,

    ive just put some music, and videos on to my blackberry 9300 3g and i get the following error
    'the media being played is of an unsupported format'
    the formats are supported
    and are mp4 and mp3 files
    all my previous files work all the new ones i put on no matter what it is, wont work and gives me that error, ive tried a battery pull
    helpp me please!
    thanks in advance!!
    09-06-11 03:50 PM
  2. kayz123's Avatar
    Any help
    09-06-11 03:53 PM
  3. BriniaSona's Avatar
    Please don't bump you're own thread, have you tried using desktop manager to put the songs onto the BlackBerry?

    Posted from my CrackBerry at wapforums.crackberry.com
    09-06-11 04:04 PM
  4. kayz123's Avatar
    Yeahh tried that:/
    09-06-11 04:07 PM
  5. kayz123's Avatar
    any other solutions?
    09-06-11 04:53 PM
  6. jonathon.94's Avatar
    Try to convert them to something else like wma and then convert again to mp3.

    Tedious but I think that your files are not formatted right. There are more then one type of mp3 file, it all depends on how they are formatted.
    09-06-11 04:56 PM
  7. kayz123's Avatar
    all my previous files work, just new ones that are put on same with videos
    09-06-11 05:04 PM