Ok so today i checked for a wireless update from my Verizon 5.0.0.5XX and found the 5.0.0.7XX update. I started the update and it got 78% complete with 60% complete on the MMS Messages. Since that time its been "frozen" with the watch hands spinning in the center of my screen.
Do i dare pull my battery to restart the phone? I have nothing backed up and im afraid i will lose everyting. If i just leave the phone sit will it come out of this and finish the update? Its been frozen for about an hour, maybe 1.5 hr. Also, is there anything i can do to force the phone to finish the update?
Please help and tell me what i can do. The very last option i will take is losing everything on my phone. So any OTHER options before that are welcome.
it installed the 16MB update then asked to do the update now or later. I chose now and it completed 78% of the update and then froze at the 60% mark on the MMS messages
Ok, so it completed 78% of your backup then. At that point you are still backing data up on the device.
Being that you don't have any back ups on the computer, pulling the battery can be risky, but seems like your only option at this point. It hasn't moved from this point in nearly 2 hours, correct?
so should i go ahead and CNTL ALT DEL my phone to reset it otr should i physically pull the battery out itself Also, once i reset it should i attempt the update again?
Last edited by CumminsCrazed; 06-19-10 at 08:36 PM.
its a tour, but no responce when i touch any button but when i touch the upper/lower case button the box comes up in top right corner of screen as always
also, after i pull battery if the phone doesnt reboot then what do i do?
i pulled battery....ts going through its normal boot sequence right now, black screen with blackberry writeen on it and theprogress bar below it, about 1 min into it
Ok cool. Hopefully it will boot back normally and it will act as though you didn't just spend nearly 2 hours stuck on that screen for no apparent reason!
Let me know when it boots if you have all your information and such still.
theres 3 groups maybe 4, 2 of which have 15ish members,, with a lot of pictures, but the database hasnt even gotten to 1% yet....its just sittin there......time tickin away and no progress yet.