1. ftballjock03's Avatar
    so im a noob, first time blackberry owner. and im having a problem. it was working fine but now the hour glass keeps appearing about every two to three seconds and im not getting my email. i have done a soft reset and i have pulled the battery and i have let it die, can you help me?

    or is the only way to fix it a hard reset
    11-13-08 07:57 PM
  2. ftballjock03's Avatar
    o i have a 8330
    11-13-08 07:57 PM
  3. berry me with it's Avatar
    What is your file free? Options > Status
    11-13-08 07:59 PM
  4. ftballjock03's Avatar
    file free: 30917870 bytes
    file total: 83623936

    is that bad?
    11-13-08 08:26 PM
  5. Angel_Love87's Avatar
    Do you have Facebook? If so, try taking it off your phone and see if that helps, I also recently found a webpage that anytime I went to gave me the hourglass of death.. So see what you are doing right before or during it.

    Also, try deleting messages and such to free up memory.
    Last edited by Angel_Love87; 11-13-08 at 08:32 PM.
    11-13-08 08:29 PM
  6. ftballjock03's Avatar
    i did delete my txts and i do have facebook. i dont even get those messages anymore. i used to get alerted when i got a message on facebook but not anymore.
    11-13-08 08:34 PM
  7. Angel_Love87's Avatar
    Try taking facebook off and see if it helps, I've seen MANY, MANY, MANY people who have had facebook cause the same issue with their phone. (Even some that have a berry that came with facebook.)
    11-13-08 08:36 PM
  8. ftballjock03's Avatar
    yea mine did come with facebook, thats werid
    11-13-08 08:38 PM
  9. Angel_Love87's Avatar
    Yeah, I'm don't know what is causing it, someone else may.. It is weird, but an easy fix, and Welcome to CB!


    (Hope it works! )
    11-13-08 08:40 PM
  10. ftballjock03's Avatar
    thanks i will deff be on here alot more thanks and if anyone else has idea they are greatly welcome. and thank you for yall help
    11-13-08 08:43 PM
  11. Angel_Love87's Avatar
    Your welcome, hope it works.
    11-13-08 08:44 PM
  12. ftballjock03's Avatar
    so once again im new how do you take it away. and now my keypad doesnt light up. oops what i do
    11-13-08 08:48 PM
  13. ftballjock03's Avatar
    ok now it lit up yay
    11-13-08 08:49 PM
  14. mhicks's Avatar
    it could be that u have programs running n the background. try pressing alt and bckspce at the same time. then close out each program tht appears in the box. u should have nomore than 5 apps/icons running.the 5 r:hme pge,myfaves,cll log,msgs,browser and thts it. Also try taking the battery out b4 doing this. make sure u clear ur cache out thts n ur browser that takes up memory and makes the hour class reappear cause its runnin n the bckgrnd.hope this helps it normally does for me.good luck
    11-13-08 08:51 PM
  15. ftballjock03's Avatar
    that was it thanks so much
    11-13-08 09:00 PM
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