I had a problem with my Storm showing a voicemail indicator when there was no voicemail...so, I called VZW CS and while I was on them getting ready to do a hard reset I decided to see what Crackberry had to say on it...and, lo and behold...a 1 minute fix. The rep was impressed and even admitted that they turn to Crackberry for guidance.
To all the members who have helped me with a nuked berry, a voicemail indicator and numerous other questions....THANKS!!