I bought a replacement 8830 WE but still think I should try to revive my other one. It was purchased new off E-bay, is not covered under warranty...I may have damaged it putting the otterbox on with membrane (calls for a drop of soapy water - may have used a couple drops and then sealed it in the otterbox). I have put it in rice and replaced battery but get inconsistent results (sometimes it powers up and other times not).