1. tony chan1's Avatar
    I"m sure Blackberry gets a lot of flack these days for all kinds of issues. I'm here to tell you my experience with corporate was amazing.

    I was one of the first adopters of the KeyOne last year when it first came out, even going to the US to get one when they were not available in Canada. One of the known issues of the newer units was the tendency for the screen glass to come away from the body. Eventually, mine did recently just do that. Though I was a few months out of warranty, corporate made a decision to make me whole at their expense.

    That kind of attention to customer satisfaction is unheard of these days and for that alone, I (have been) and will continue to be al loyal customer for their products. In addition to what I feel is a great product, they care about their reputation. I wish Porsche did that!
    11-17-18 09:28 AM

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