1. lovedaazn's Avatar
    Hey all,

    I just got switched to a Z10 from Q10. Before backing up and restoring over to my Z10, I decided to try and update the OS first to 10.2.1.537

    However, I've tried twice now and the error message comes up half way through and says "A fatal error has occurred while updating your device's soft. Please try again later."

    What should I do?

    Thanks!
    05-29-14 03:23 PM
  2. sleepngbear's Avatar
    How are you updating your OS?

    Are you sure you have the right version for your phone?
    05-29-14 03:58 PM
  3. lovedaazn's Avatar
    How are you updating your OS?

    Are you sure you have the right version for your phone?
    Whats the latest OS version for the z10? And I must have my bell sim into the z10 before doing the software update right?

    Posted via the Android CrackBerry App!
    05-29-14 04:11 PM
  4. masterful's Avatar
    To the op.

    you don't need to have your bell sim to update.
    If your phone is still working then try using BlackBerry link

    ? Slicing using my ?
    05-29-14 09:02 PM

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