1. clarennaiza's Avatar
    Hi, i keep on getting this message on my bb whenever i try to go online or use the internet service "this is a wi-fi service. Please ensure your device has an active WiFi connection and try again" any one need your help.. thanks
    07-01-11 03:11 PM
  2. Reed McLay's Avatar
    BlackBerry supports two independent browsers.

    The Hotspot Browser will only work when you have a Wifi connection.

    The Internet Browser will work with either a carrier or Wifi connection.

    Check your setting for the web page you are trying to open. Settings are saved with bookmarks.
    07-01-11 03:20 PM
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