I think that for most people it comes down to "I love BBs but I wished they did this and that, as these other phones already do" and honestly, can you blame them? I don't use apps so I am not one of those typical consumer market people that want the iPhone just for the apps. I barely use the few BB ones I have... but I do care about other specs like camera quality, browsing speed, ability to open flash and silverlight pages, and other "mature" things people should look in cellphones IMO, and sorry... just compare the E73 that's coming to T-Mobile to the 9700. It has the trackpad too, something that was "big" for long time RIM users. Sure, RIM might want to keep to the niche of business people, but I mean, they could have the same business phones they have now AND work on something more on the consumer market side. For example, the Storm brand, my friend had the first Storm. I'm sorry, money wasted by RIM, it was TERRIBLE. Storm2 didn't turn any heads either. So why not either concentrate on sole qwerty phones, or maybe do a line of touch-screens with kick *** apps like the iPhone? I mean seriously, the Facebook app for example, its atroucious on the BB, and yet RIM hasen't done anything about it. Twitter? I use UberTwitter personally. Just examples of course.
Nokia E73 Mode vs. BlackBerry Bold 9700 - GSMArena.com
I mean, I love the 9700 and will stick with it for a while probably, but other than how fast email is received and sent on the BB, everything else is better on the E73 for example. Granted, I know many Americans don't like Nokia and Symbian but I am from Italy so I was always mroe exposed to Nokia which rules worldwide. :)