I personally think an imp stole it. But, that is just me:D.So many are assuming that the phone must have been stolen. The box itself would (normally) show signs of being opened and taped closed. No one can put tape on in the exact same spot as it was before.
Not once did the OP indicate that the box looked like it'd been tampered with & add to the fact that the PIN associated w/The phone she was supposed to receive is not even in use.
I'm more inclined to believe that the phone was never in the box.