1. i6mpower's Avatar
    hello all,

    i used to have a carrier called SureWest, but verizon recently bought it. they gave me a chance to try out their new rates and i had to either cancel my existing contract without any fees by october 28th, or keep their service until my contract ends. i didn't know what to get so i just decided to stay. i now really regret it though since the blackberry curve and the blackberry bold and the G1 came out, and i really want one of those phones. i want to get rid of my crappy motorola slvr and move on to a better phone. i don't want to use verizon because they have really high rates and disable a lot of features on phones like wifi. im leaning towards tmobile or maybe att.

    my question is, is there any way i can cancel my verizon service without having to pay any fees?

    thanks.

    edit: mods/admins please feel free to move this thread because i didn't really know where to post this.
    Last edited by i6mpower; 12-11-08 at 01:37 AM.
    12-11-08 01:33 AM
  2. Kaylajoy21's Avatar
    I would think you'd just have to call Verizon and talk with them about the situation. Its obviously unique, although maybe there is someone on here who works for Verizon and will have a better idea on their exact policy.

    I think in most merger/acquisitions situations, you just finish your contract out and then renew with the new company who took over.
    12-11-08 01:37 AM
  3. Duvi's Avatar
    If you do not have a contract, you should be able to port at anytime.

    Did you upgrade? Also your Device Model says you want a Storm.

    If you have a contract, then technically there isn't a way, but I can give a loophole (may or may not work.)

    Upgrade to Verizon and then cancel with buyer's remorse.
    12-11-08 01:39 AM
  4. i6mpower's Avatar
    I would think you'd just have to call Verizon and talk with them about the situation. Its obviously unique, although maybe there is someone on here who works for Verizon and will have a better idea on their exact policy.

    I think in most merger/acquisitions situations, you just finish your contract out and then renew with the new company who took over.
    My contract with Surwest ends in May of 2009.

    I really don't want to wait that long to get a phone.
    12-11-08 01:42 AM
  5. i6mpower's Avatar
    If you do not have a contract, you should be able to port at anytime.

    Did you upgrade? Also your Device Model says you want a Storm.

    If you have a contract, then technically there isn't a way, but I can give a loophole (may or may not work.)

    Upgrade to Verizon and then cancel with buyer's remorse.
    I had a contract under SUREWEST, my old carrier. Verizon bought surewest and they let me keep my unlimited calling plan, the only thing they changed was the messaging, i only have 500 now.

    i never signed a contract under verizon but i would assume since they own surewest, the contract transfers over to verizon.
    and i never upgraded my phone. i had the SLVR from surewest, all i did was update it to their network by pressing some keys on my phone.

    thanks.

    edit: and yes i wanted a storm but after some research, i decided it isn't really worth it.
    Last edited by i6mpower; 12-11-08 at 01:47 AM.
    12-11-08 01:43 AM
  6. i6mpower's Avatar
    Bump????????
    12-11-08 01:30 PM
  7. luvitlo's Avatar
    If a company bought out your old carrier then you should be able to leave they even changed your text so that alters contract. Call verizon customer service and tell them why you want to terminate service.

    Posted from my CrackBerry at wapforums.crackberry.com
    12-11-08 03:09 PM
  8. skyjackal's Avatar
    hello all,

    i used to have a carrier called SureWest, but verizon recently bought it. they gave me a chance to try out their new rates and i had to either cancel my existing contract without any fees by october 28th, or keep their service until my contract ends. i didn't know what to get so i just decided to stay. i now really regret it though since the blackberry curve and the blackberry bold and the G1 came out, and i really want one of those phones. i want to get rid of my crappy motorola slvr and move on to a better phone. i don't want to use verizon because they have really high rates and disable a lot of features on phones like wifi. im leaning towards tmobile or maybe att.

    my question is, is there any way i can cancel my verizon service without having to pay any fees?

    thanks.

    edit: mods/admins please feel free to move this thread because i didn't really know where to post this.
    You should definitely call them and talk about it. Also, you might be able to get out of it without fees if reception at your home isn't up to great.
    12-11-08 03:46 PM
  9. i6mpower's Avatar
    thanks guys for your replies. i just got off the phone with verizon and they kept telling me that they would bill me a fee for early termination if i canceled.

    i kept telling the guy that they changed my service and that i didn't sign and contracts with them.
    he still refused and told me there was nothing he can do.

    then i told him to connect me to his manager. he put me on hold and then told me that i had an option to port my number to another carrier and if i do that, i wouldn't have to pay any fees. he told me once that was done, verizon would stop billing me and they would have nothing to do with me anymore...

    i wrote down his name and his number in case he was lying or something.

    i just want to confirm if what he said was true and if anyone experienced anything like this...

    thanks guys.
    12-11-08 04:08 PM
  10. i6mpower's Avatar
    thanks guys for your replies. i just got off the phone with verizon and they kept telling me that they would bill me a fee for early termination if i canceled.

    i kept telling the guy that they changed my service and that i didn't sign and contracts with them.
    he still refused and told me there was nothing he can do.

    then i told him to connect me to his manager. he put me on hold and then told me that i had an option to port my number to another carrier and if i do that, i wouldn't have to pay any fees. he told me once that was done, verizon would stop billing me and they would have nothing to do with me anymore...

    i wrote down his name and his number in case he was lying or something.

    i just want to confirm if what he said was true and if anyone experienced anything like this...

    thanks guys.
    ^^^^^ Bump??
    12-12-08 01:04 AM
  11. i6mpower's Avatar
    ^ anybody?
    12-12-08 02:59 PM
  12. timmy8994's Avatar
    You will find that most contracts contain a provision for "transfer or assignment". This usually means that you agree in Contract A that if Company A is bought by Company B then all provisions of Contract A remain in full force and effect. This will hold true unless Company B makes a release offer.

    In your case Verizon did offer you a release period, which you declined to accept, thus affirming your agreement to the contract. Now you *MAY* be able to plea a case and get a free release, but I would want it IN WRITING.

    I am not a lawyer mind you, but this has been my experience when dealing with service type contracts.
    12-12-08 04:49 PM
  13. i6mpower's Avatar
    yes, but what would you say about porting my number over to another carrier? the verizon rep said that there would be no charges and early termination fees if i do that.
    12-12-08 09:46 PM
  14. borderpatrol1987's Avatar
    yes, but what would you say about porting my number over to another carrier? the verizon rep said that there would be no charges and early termination fees if i do that.
    not quite. When a port is done, that closes your acct with whatever carrier you have. Since you are no longer doing business with them, that cancels your contract, if your in contract, you have to pay cancellation fees
    12-12-08 10:50 PM
  15. i6mpower's Avatar
    not quite. When a port is done, that closes your acct with whatever carrier you have. Since you are no longer doing business with them, that cancels your contract, if your in contract, you have to pay cancellation fees
    the verizon representative told me that if i port the number i WONT have to pay any cancellation fees.

    this is so confusing...
    12-12-08 11:15 PM
  16. i6mpower's Avatar
    ^ bump?????
    12-13-08 08:34 PM
  17. avt123's Avatar
    If he said you don't have to pay an ETF, then you wont have to pay an ETF. I hope you asked him to write that in his notes, hopefully he did. Just call whatever carrier you want, explain your situation to them, and they will guide you through it. I canceled my account with Sprint during the summer, didn't pay an ETF, and my line remained open on Sprint until AT&T ported me over. Hope this helps.
    12-13-08 10:12 PM
  18. i6mpower's Avatar
    I'm going to try that, thanks.
    12-15-08 01:14 AM
  19. Jascias's Avatar
    i6mpower correct me if I'm wrong but you are getting unlimited local, and unlimited long distance for around $40 a month. If you were to get, say, a Blackberry, and a data plan at $30, the total of what you are already paying is a lot less then you would going to another provider as they would be charging you around $40 for 450 minutes plus data plan. Your getting unlimited minutes with Verizon which beats any other plans out there right now.

    I curious on such a great plan as you have now, why you would want to change it? On your post you said you wanted a Blackberry Curve. Verizon has the Curve. I was also one of the surewest customers and I have a Blackberry Curve and a Storm and they work fine.
    Last edited by Jascias; 12-15-08 at 07:55 AM.
    12-15-08 07:39 AM
  20. i6mpower's Avatar
    I'm actually paying $30 a month for all that except instead of unlimited text messaging, I only have 500.

    And If I get a new phone such as the BB curve or BB storm, they will write me a new contract under Verizon for two years and they are going to change my calling plans.
    12-15-08 01:29 PM
  21. Jascias's Avatar
    I'm actually paying $30 a month for all that except instead of unlimited text messaging, I only have 500.

    And If I get a new phone such as the BB curve or BB storm, they will write me a new contract under Verizon for two years and they are going to change my calling plans.
    Totally untrue, yes you can. YOU DO NOT HAVE TO CHANGE YOUR CALLING PLAN. What you keep getting is the verizon que, and not the surewest one. I have both the storm and and the curve on my old surewest plan. I know what you mean, but sometimes verizon right hand doesn't know what their left hand is doing. I was told the same thing, until I got to the verizon/surewest specialist, or whatever their called. Here I'll show you.






    These are quick (erased my number and account)but you see the point, storm works fine, some verizon employee were just trained wrong. If you want, I'll help you call them, I don't want to see you lose your plan for nothing. Or get conned out of it.
    Last edited by Jascias; 12-16-08 at 01:58 AM.
    12-15-08 04:04 PM
  22. i6mpower's Avatar
    Posting from an iPhone 3g. Really liking this phone. I might join the dark side guys.

    Posted from my CrackBerry at wapforums.crackberry.com
    12-17-08 08:35 PM
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