1. lmaras's Avatar
    Hi--I have an 8320, v4.5.0.81. Desktop manager is v4.6 on Vista. I've had this berry (not my first) for about a week. Intermittently, the dm stops recognizing that it is plugged in. I left it in the cradle overnight, it was fine last night, this morning "disconnected" even though still in the cradle.

    Restarting dm doesn't help, restarting phone doesn't help. Restarting Windows restores it to recognizing the phone again.

    Any ideas? driving me nuts.

    03-29-09 03:19 PM
  2. Username00089's Avatar
    There have been known issues of DM and Windows Vista not playing nice with eachother.

    Make sure your USB cable isn't the problem. If not, I recommend completely un-installing DM and anything that has to do with it from your PC. Then downloading it back from the Blackberry website. HOPEFULLY that might help.
    03-29-09 06:58 PM
  3. Tremortality's Avatar
    Aye I agree with POE also make sure you are running as the admin as well...
    03-29-09 07:04 PM
  4. lmaras's Avatar
    Thanks for the suggestions, I will try another cable first.....didn't even think of that, I am using one of those retractable cables and it wasn't real expensive. If that doesn't work I will try the old time worn Windows solution.....delete all and reinstall.

    Thanks for the help!
    03-29-09 08:14 PM
  5. lmaras's Avatar
    Windows finally gave me this message:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: RIMDeviceManager.exe
    Application Version:
    Application Timestamp: 4828a66a
    Fault Module Name: RIMDeviceManager.exe
    Fault Module Version:
    Fault Module Timestamp: 4828a66a
    Exception Code: c0000005
    Exception Offset: 0001debe
    OS Version: 6.0.6001.
    Locale ID: 1033
    Additional Information 1: 0e41
    Additional Information 2: 8552568751ff6b82a32c6c3e05db2d20
    Additional Information 3: a595
    Additional Information 4: 7d2e22948bc21402d37686ed45bc75c8
    03-29-09 09:22 PM