1. jayt04's Avatar
    Hi all,

    I currently have the bold 9700 and am running BES Express. Everything was working fine up until yesterday afternoon.. I noticed that there is a delay in receiving email messages.. something from 1-5 minutes. Before it would be instant, now, with the test emails i have sent it can take anywhere from 1 to 5 minutes.

    Nothing at all has been changed on the server or my berry. We only have 2 blackberrys set up on the BES Express and both are having the same delay issue. I have tried deleting the users and then re-activating them on the BES but still no luck.

    If anyone could help that would be great!

    Thank you!
    09-18-10 05:17 PM
  2. K Bear's Avatar
    1) re-boot the BES Express server
    2) battery pull on the Blackberrys
    09-18-10 08:24 PM
  3. jayt04's Avatar
    Do you mean reset the whole server? Or is there a way i can just reset the BES Express software on the server...
    09-18-10 08:27 PM