-
Dead Torch
Pulled my Torch out of my pocket to use, and got nothing. Little red light is blinking 1,1,1-1-1-1. Pulled battery and sim, replaced and still nothing. Plugged into charger, nothing. Hooked up to computer to use desktop manager, nothing. Need help please.
-
You'll need to follow Nuked Berry protocol. There are instructions in the help forums. You'll want to download BBSAK to help wipe & restore your Torch.
-
That sounds like a flash code for the error. It's a big failure, because even an OS missing will put the 507 error code on screen. Usually only get flash codes if there is no other way to communicate - boot failure or screen failure :(
Give it an hour or so on a mains charger and see if that helps. Otherwise we need someone who knows the flash codes.
-
There may be no hope, but let's try something first. Make sure you have the correct BlackBerry firmware installed to your computer.
Unplug your device from the USB cable making sure the computer side of the cable is still plugged in.
Open Desktop Manager and navigate to Application Loader as though you're about to load something.
While the apploader is trying to connect plug the USB into the device
It should load the firmware. The DM will likely say "unknown PIN" then switch to show your pin. You need to be ready to highlight your PIN if this happens.
If none of this works post back and we'll go from there.