Contacting RIM (help needed)

Hello crackberry,
Recently, I've been trying to contact RIM regarding their marketing department but I never get a reply. Actually, I've emailed them many times about different things but I have never received a reply, not even once. So, any tips on how to get them to reply or maybe why they're not replying...? I love RIM and the fact that it's Canadian but their customer service doesn't seem Canadian to me at all! I know I can always resort to calling them but that's not exactly convenient.
Thanks everyone

Originally Posted by Yoox_II

Hello crackberry,
Recently, I've been trying to contact RIM regarding their marketing department but I never get a reply. Actually, I've emailed them many times about different things but I have never received a reply, not even once. So, any tips on how to get them to reply or maybe why they're not replying...? I love RIM and the fact that it's Canadian but their customer service doesn't seem Canadian to me at all! I know I can always resort to calling them but that's not exactly convenient.
Thanks everyone

Step up your game, take a trip & talk to them in person. :)

Walking into their office and asking a question that requires a simple yes or no question seems a little over kill haha, but I'd definitely do that for a more complicated question.

Any idea why im not receiving emails from replies on my thread even though I subscribed to it AND chose "instant email notification " in my Crackberry options?