1. dch1314's Avatar
    I have a 8300 and my charging port has broke *HATE IT* because I will no longer be able to add music to my phone. Sprint wants me to pay $100 bucks for a new one which is crazy cause it's an old phone so I am waiting until July to use my upgrade and get the Tour or something.

    However, I have received the charging dock for the 8300 in the mail today. I plug it into my charger and the blackberry white light comes on BUT when I sit my phone on the dock it doesn't seem as if it's charging and the usually sign of charging (next to battery) doesn't come up, not sure if its suppose to with dock, but why isn't it working?

    I have had it on for some time now to no avail and the dock fits the phone great and is touching the gold things in the back?
    04-30-10 04:04 PM
  2. jeffh's Avatar
    It sounds like the charging dock is powered and that you have your phone inserted correctly. Does Options / Status show any change in the charge level?
    04-30-10 04:17 PM
  3. dch1314's Avatar
    No change at all....when I used to charge my phone (before port broke) it would show something next to battery to indicate its charging but now with dock it doesn't show that so I am wondering does it suppose to show that?
    04-30-10 04:44 PM
  4. sedalia066's Avatar
    Contacts clean on both the phone and the charger?

    Posted from my CrackBerry at wapforums.crackberry.com
    04-30-10 04:44 PM
  5. dch1314's Avatar
    The charger is BRAND new I mean just came in mail today. On my phone I am not sure they are completely clean had a couple drops, etc before I got case but been having case on for such a long time....if not clean how to do so?
    04-30-10 04:49 PM
  6. MrObvious's Avatar
    Maybe you could see if the dock has a way to charge the battery by itself. If so then just pull it out, charge it up, then put it back in.
    04-30-10 05:54 PM
  7. dch1314's Avatar
    The dock doesn't charge just the battery I believe, it charges by charging the 2 gold things on back of curve
    04-30-10 06:13 PM
  8. jeffh's Avatar
    You can safely clean the contacts by lightly scuffing them with a rubber pencil eraser.

    Posted from my CrackBerry at wapforums.crackberry.com
    04-30-10 06:17 PM
  9. dch1314's Avatar
    I tried cleaning with eraser, to no avail?
    04-30-10 07:08 PM
  10. jeffh's Avatar
    Back to your original post: are you sure the charging port is broken? What happened to it? Is it possible your battery is defective?
    04-30-10 08:03 PM
  11. dch1314's Avatar
    I dont think my charging port is broken its brand new I was wondering how can the gold things be defective since that what it seems is the issue
    04-30-10 08:15 PM
  12. jeffh's Avatar
    In your first post, you said the charging port on your 8300 was broken. That's what I was referring to. How did that happen? Could the battery have been damaged as well?
    04-30-10 08:28 PM
  13. dch1314's Avatar
    Oh the battery isn't damaged. The reason I have been using my phone the past couple days is by switching batteries with my lil bro who has a upgraded version of BB and I let him charge my battery when mine get low
    04-30-10 09:17 PM
  14. Jimbo5000's Avatar
    Have you tried different cables with the dock (ac vs. computer-usb) just to make sure one of the cables isn't causing the problem? Also, if your dock is anything like my 8330 dock, the BB has to be slightly leaning back; if phone is too upright I get no charge. Good luck!
    04-30-10 10:20 PM
  15. dch1314's Avatar
    Yup, I tried wall, computer, and car and all result in no results. I am sure I have the same dock you have being the model you have. I don't know I just will go with the gold things are too damaged which I don't see how that happened, that sucks
    04-30-10 11:13 PM
  16. grahamf's Avatar
    If it turns out to be the Curve you could try searching on eBay for a good used one.
    04-30-10 11:39 PM
  17. rippedvanwinkle's Avatar
    Check the battery contacts themselves inside the phone. One could have gotten bent during a battery pull? Or got debris on it? Hope this helps.

    Posted from my CrackBerry at wapforums.crackberry.com
    04-30-10 11:46 PM
  18. dch1314's Avatar
    I would try ebay but I would have to deal with if Sprint will let me turn it on, then the Email situation if someone have attached a email to the Pin #, etc which will be a huge pain if I bought one that doesn't work.

    The contact inside are in working condition so nothing there
    05-01-10 09:58 AM
  19. Reed McLay's Avatar
    Guidelines for prolonging lithium-ion battery life

    Lithium-ion batteries should never be depleted below their minimum voltage (2.4 to 2.8 V/cell, depending on chemistry). If a lithium-ion battery is stored with too low a charge, there is a risk that the charge will drop below the low-voltage threshold, resulting in an unrecoverable dead battery. Usually this does not instantly damage the battery itself but a charger or device which uses that battery will refuse to charge a dead battery. The battery appears to be dead or not existent because the protection circuit disables further discharging and there is zero voltage on the battery terminals.
    Lithium-ion batteries should be kept cool. They may be stored in a refrigerator.
    Lithium-ion batteries degrade much faster if stored in high-temperature areas
    As it happens, I have just used this quote in a similar battery issue thread.

    As a test, can you swap in your Brothers battery to verify the charger is working correctly? If so, a replacement battery is your solution.
    05-01-10 11:25 AM
  20. dch1314's Avatar
    The dock will not charge with any battery. I change batteries nightly to get my battery charged in my brother phone using his wall charger which is how I continue to use my phone up to this point. I am guessing the gold things that the dock use to charge the phone are damaged which is weird but I don't see any other reason for it not working
    05-01-10 11:47 AM
  21. spiraleze's Avatar
    If you find your phone will not charge with the charging pod you could buy a spare battery and an external charger similar to the one listed below. Good luck.

    Amazon.com: External Battery Charger for Blackberry Pearl 8100 / 8110 / 8120 / 8130 / 8220 Pearl Flip / 7100g / 7100r / 7100t / 7100v / 7100x / 8700g / 8700c / 8703e / Curve 8300 / 8310 / 8320 / 8330: Cell Phones & Service
    05-01-10 12:25 PM
  22. catberryday's Avatar
    Are you sure you purchased and recieved the correct charging pod for the model of your phone? I almost purchased the wrong one until I realized there was a difference between them. I have a 9700 which charges from the sides.
    05-01-10 01:05 PM
  23. dch1314's Avatar
    Its the correct pod I am sure of that
    05-01-10 01:24 PM
  24. dch1314's Avatar
    jstoltz I went ahead and purchased it just a few minutes ago. I had looked at buying it yesterday but was looking for solution when I was unable to find one I just went ahead and paid for yet another product good thing this will work no matter what
    05-01-10 04:17 PM