1. DuffMcduff's Avatar
    Just got a Torch 9860 from Telus. I tried setting up my Rogers.com email multiple times and each time I get a an error stating that the email or password is incorrect. I've set up all my other email addresses with no issues. I have even set up the Yahoo email that is associated with my Rogers.com email without any issues. Any answers as to why this is happening and, more importantly, how I can fix it?

    09-06-11 12:13 PM
  2. DuffMcduff's Avatar
    I'm on the line with Telus technical support...he can't figure it out either! Grrrrrr...
    09-06-11 04:24 PM
  3. DuffMcduff's Avatar
    Guess I have to call Rogers now. Telus couldn't figure it out.
    09-06-11 04:39 PM
  4. SwitchBeach's Avatar
    Is this a Rogers.com email address that is available separate from your BlackBerry?

    Or is it a BlackBerry email address?

    Are you using the device on Rogers or on Telus?
    09-06-11 06:26 PM
  5. ncrozier's Avatar
    DuffMcduff...did you ever learn how? I am having the same problem on my iphone. Thing is, I did receive/send email for a long time, but increasingly I received that same error message until finally it didn't work at all. Arggh.
    09-07-11 01:14 PM