cant get BES email of my bb.help please!!

hey so i bought my bb storm 2 from ebay and since then my life has become a nightmare with this phone.it was unlocked on Verizon with BES on it and it doesnt let me create/insert my email address.the only choice i have is to insert an activation code for the BES email.i contacted the person i bought it from and he said he had no idea about what i was asking him.i tried removing the IT policy and still nothing.is there anything i can do about this??please help cause i really paid a lot for this phone and im not satisfied at all so far

What is it that you get for e-mail set up, something with Enterprise activation and not a personal e-mail thing?

Do you have a data plan that is for BlackBerry with your carrier? Without one, the only option you will get on the phone is Enterprise (BES) activation.

Yep, without a BLACKBERRY Data Plan added to your account, you will not get the option to set up Personal Email.