1. gussington's Avatar
    Firstly, I have already searched the forum and read other posts, plus followed the link to the instructions for setting this up on Blackberry.com - but none of it works.

    I have paired my phone to my computer using the software that came with the Bluetooth dongle I bought and that software says it is working properly.

    When I boot up Blackberyr desktop software the Bluetooth option under connections is not selectable.

    When I try to follow the instructions on the Blackberry site it tells me to selct more options on Blackberry Device Manager - but these options are not selectable. It says if you cannot select these then change option in 'Bluettoth devices' on the control panel, but that does not exist in my control panel!

    Going round in circles here and not sure what to try next.

    Anyone got any suggestions?
    05-13-10 07:08 AM
  2. Laura Knotek's Avatar
    Are you running Windows 7? If so, you might want to try the fix in this thread.
    05-13-10 11:09 AM