1. TODDSPUR's Avatar
    New to this so be gentle on me!!

    My Storm 9500 has suddenly developed a camera problem and by the looks of it lots of others have ahd the same?

    When i press the camera icon it states "could nopt start the camera.Close other applications and try opening the camera again"

    I have no apps and memory is completely free.

    Have tried battery pull but no joy

    Its driving me nuts

    Any help much appreciated
    06-30-10 01:54 PM
  2. SevereDeceit's Avatar
    Remove the media card and the try to use the camera, if the camera works, the card is corrupted...
    06-30-10 02:01 PM
  3. TODDSPUR's Avatar
    Thanks but I dont have a media card....unless I am being stupid and its hidden from me!?

    06-30-10 02:13 PM
  4. MrObvious's Avatar
    Which OS are you running? Try updating to the latest.
    06-30-10 03:29 PM
  5. Reed McLay's Avatar
    Some members have reported success after re-seating the camera lens module. Use a Q-tip to put some pressure on the lens.
    06-30-10 04:30 PM
  6. TODDSPUR's Avatar
    thanks will give that a go

    any other tips?
    07-01-10 03:25 PM
  7. TODDSPUR's Avatar
    Which OS are you running? Try updating to the latest.
    Not sure will check. Should I delete my existing one first?

    thanks
    07-01-10 03:27 PM
  8. Reed McLay's Avatar
    Not sure will check. Should I delete my existing one first?

    thanks
    The majority of the time, you should choose Upgrade over Wipe and rebuild.

    An upgrade saves your data, setting and third party applications first, then re-installs them all when it is finished.

    A wipe first means a manual rebuild and often a Advanced Restore of selected data.
    07-01-10 05:15 PM
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