Bold continually deletes old calendar entries
I just recently upgraded from my Pearl to a Bold. For some reason, the Bold deletes my old calendar entries.
I two-way synch with Outlook and there's no issues there. The problem is that anything past a week old on my device automatically gets deleted. I've tried everything...the options on my device and outlook are set to keep appointments forever, I have a ton of free memory and I'm using the most current OS.
Anyone else had this issue? I've checked tons of forums and have come up empty handed so far.
Thanks
Blackberry Bold Deletes Calendar Entries
I have the same problem. No matter what time limit I set for "Keep Appointments," it still deletes calendar entries more than 1 week old.
Wants to delete calendar items in Outlook
After a couple of months, hours on the phone with AT&T and RIM I figured out the problem for my situation. Talked to RIM about it again this morning to let them know about my fix. (Fortunately, AT&T patched me in to them a couple of weeks ago and I got a case number. So I've been able to talk back and forth to them for free.)
All my settings on both the device and BB Desktop software were correct. I keep and transfer all Calendar items forever so I have the info on both Outlook and BB. But now when I would go to sync it wanted to delete thousands of entries on Outlook. I would reset the confirguration and sync again. Only to have the problem appear again with the next one or two syncs. Then I realized the problem was the BB. I had completely deleted the calendar from my BB and did a sync. Now Outlook and BB were identical again. About an hour later I happened to check my BB Calendar under Options and saw I now only had 221 entries not the 3,342 I just had an hour ago. I hadn't touched the BB for an hour. Problem is BB was deleting the entries. Why? I still don't know. But the fix was . . . . . I took the battery out for about 30 seconds and put it back in. Reset the configuration and did a sync. That's it!!!!!! Two weeks later and doing at least one sync a day I have had no problems. I'm still nervous so I check my BB Calendar under Options every so often to see if all entries are there and they are!!! Don't know how long the fix will hold but so far so good and if it doesn't then I'll take the battery out again and see if that fixes it again. BTW - my husband and I both got BB Bolds 2 1/2 months ago and we both had the same problem and both are now working okay (until he dropped his in the water 2 days ago and it's dead -- but that's a whole other story).
---my profile says I have an 8800. That's old. I have a BB Bold-----
Blackberry Bold - Deletes Outlook Calendar
Very interesting link...I've been waiting for the Blackbold to come to Japan, and it finally did last Friday (Feb 20th), my Blackberry Bold removed my Outlook calendar items and won't return them on sync? It only returns the reocurring events, like weekly meetings, everything else is gone. I have tried everything! I now set my Bold as the primary device and am trying to do a one way sync back to my Outlook without success.
I was told by tech support to take out the battery/put back in (no amount of time specified) and that should do it. Unfortunitely it didn't work for me...However I didn't leave the battery out for 1-2 minutes.
Is the extra time required to clear the memory? Or does anyone else have any ideas?