[suryo88]

hey guys i need help, i just pick up bold 9700 last night and i cant connect to my wifi at home, i have a data plan and the 3G running good.

everytime i connect to my wifi it always said
reason:wo10:wifi connection failed

i already reboot my modem and router and do the battery pull on bb bold but i still cant connect to my wifi. i am using comcast cable with linksys WRT610N router. my iphone connect just fine, do i get a defective bb bold? please help i have no clue

[AZBBFAN]

follow this:

http://forums.crackberry.com/f3/how-setup-uma-206217/

[dictoresno]

i would try deleting and re-setting up the network in the saved connections list.

Wifi / UMA Error Codes - BlackBerryFAQ

W010 - Wi-Fi Connection Failed

Meaning: The wireless network is no longer in range, or it has a weak signal.

1. The wireless network is not in range or has a weak signal to provide a successful connection.

2. If the attempt to connect is through the Saved Networks list, the network may not be available or the profile saved has different security settings than the available wireless network.

3. If the attempt to connect is through the Available Networks list, then the user has probably walked out of the area of coverage of that particular wireless network.

[lawlist]

I found that "Enable single profile scanning" created problems connecting, including, when rebooting (it automatically rebooting a few times in a row all by itself). Now that I have unchecked "enable single profile scanning", there is no longer any problem connecting and/or rebooting -- i.e., the first time always works.

[smokn05]

I upgraded to 5.0.0.423 last night and ever since I can't connect to my wifi at home. I'm not sure if its a coincidence or not. Everything seems to work fine, just not wifi. I add my router and WEP code (retyped it several times) and it still won't connect. It finds the router when scanning and I get the faded wifi logo but just won't connect. Here is the diagnostic if that helps. It doesn't show a failure reason.

Wi-Fi
Current Profile: OURHOUSE
SSID: OURHOUSE
AP MAC Address: 00:24:B2:1C:1E:28
Security Type: WEP
Association: Successful
Authentication: Successful
Local IP Address: 10.0.0.5
Signal Level: -62 dBm
Connection Data Rate: 54 Mbps
Status: Network acquired
Authentication Failure Reason:
Network Type: 802.11b/g
Network Channel: 11
Pairwise Cipher: Not Applicable
Group Cipher: Not Applicable
Gateway Address: 10.0.0.1
DHCP: Successful
Primary DNS: 10.0.0.1
Secondary DNS: 0.0.0.0
DNS suffix:
Subnet Mask: 255.255.255.0
Server Domain Suffix:
Certificate: Not Applicable
Software Token: Not Applicable
Hotspot Code:
Hotspot Message:
Hotspot Status: Not Applicable

VPN
Current Profile:
Concentrator Address:
Contact: N/A
Authentication: N/A
Secure Device IP:
Status: VPN profile is not found.
Resolving Concentrator: N/A
Concentrator IP:
Primary DNS:
Secondary DNS:
DNS Suffix:
Secure Subnet Mask:
Retry at:
Session Lifetime:
Re-login at:
Failed Login Attempts: 0
Certificate: Not Applicable
Software Token:

BlackBerry Infrastructure
Address Used:
IP Used:
Connecting: Error
Authenticating router: N/A
Authenticating server: N/A
Last Contact At:

Posted from my CrackBerry at wapforums.crackberry.com

[smokn05]

Ok I feel stupid. All I had to do was register on the network again. I thought it did it automatically after a batt pull but apparently it didn't.

Posted from my CrackBerry at wapforums.crackberry.com

[K Bear]

Be careful, Comcast doesn't play nice with T-Mo equipment.

[suryo88]

so today i returned my 3 days old bold 9700 to t-mobile store and purchase the new bold 9700 for $130. t-mobile have sale on this phone

i have to paid $10 restocking fee and i get a perfect bb phone for $70 less.
no loose bezel and wifi connect just fine.

thanks for your help guys, i cant be happier