1. Big_Dog_Matt's Avatar
    I have a platronics headset and a BB 8350i. Last month, I had to get a new BB unit as the trackball was defective on the old one. However, since I got the new phone, I cannot get my headset to show up when its searching for it. I'm trying to pair it up so I can use it again.

    It worked perfectly until then. I used it use it on my old unit up until I got the new one.

    Any ideas on what could be wrong or how to fix it?
    03-10-10 12:32 PM
  2. ibbeach0's Avatar
    I believe you need to set the head set into pairing mode. there should be a combination of two buttons you need to press for a few seconds to get it to go into paring mode. Once it is (i believe flashing in purple) the BB will be able to find it.
    03-10-10 01:52 PM
  3. Big_Dog_Matt's Avatar
    I'll try that/ I know before it was being silly!
    03-22-10 11:02 AM