1. V65Magnafan's Avatar
    8520
    Latest OS as of this date.

    Woke up to this for the first time:

    Screen window: "You are attempting to open a secure connection, but the server's certificate is not trusted."

    The site is rcp.no.blackberry.com

    As a relative BB newbie, I am asking, what's going on and what do I do about it?

    Thanks
    01-25-11 09:33 AM
  2. mrsugarpants's Avatar
    My 9300 did the same thing for the first time this morning when my phone powered up. I tried hitting "continue", "trust" etc. but it would do the same thing after the phone was rebooted.

    It must be something on Blackberry's end because I have noticed other people started experiencing the same problem this morning on other forums.

    I wonder about deleting the certificate?

    Options>Security Options> Advanced Security Options>Certificates then go down to RCP.NA.BLACKBERRY.COM and delete it.

    I've done this but I'm not near a WIFI connection to be able to see if I get this error after it downloads a new certificate.

    Just a thought.
    01-25-11 10:28 AM
  3. Reed McLay's Avatar
    I am getting that message this morning.

    One of the options is to Trust the certificate. It prompts for a new Key Store password if one does not exist.

    Everything seems to be working correctly now.
    01-25-11 10:38 AM
  4. V65Magnafan's Avatar
    True. The problem solved itself. What is the "rcp" site?
    01-25-11 10:45 AM
  5. wayoung's Avatar
    I got that same message on my Bold 9000 this morning and started a thread in another forum. I guess it's a widespread issue.
    01-25-11 11:10 AM
  6. V65Magnafan's Avatar
    It came up again. I elected to trust it. Now, it wants a new key store password.

    Why would a blackberry site want my keystore password?
    Last edited by V65Magnafan; 01-25-11 at 01:45 PM.
    01-25-11 12:12 PM
  7. V65Magnafan's Avatar
    mrsugarpants, I don't have the rcp.no.blackberry.com in my cert list.
    01-25-11 01:50 PM
  8. Reed McLay's Avatar
    It came up again. I elected to trust it. Now, it wants a new key store password.

    Why would a blackberry site want my keystore password?
    I am sure that message applies to the database on your BlackBerry.

    Options / Security Options / Certificates does list rcp.na.blackberry.com with a "?". Revocation Status: Unknown, Trust status : Explicity Trusted.

    01-25-11 02:01 PM
  9. mrsugarpants's Avatar
    mrsugarpants, I don't have the rcp.no.blackberry.com in my cert list.
    Mine was there this morning but I deleted it. Will find out if a new certificate gets downloaded when I try and connect to my home network this evening.
    01-25-11 02:34 PM
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